Returns & Exchanges

At Torque Fitness, we stand behind the durability of our gear; if you are not completely satisfied with your purchase, you can return or exchange your equipment within 30 days of delivery. All items must be in original packaging and like-new condition to qualify for a full refund.

1

Initiate Your Request

Log into your Torque account and navigate to the order history section to select the items you wish to return and receive a Return Authorization Number.

2

Pack Your Equipment

Securely pack the items in their original boxes, ensuring all hardware, manuals, and components are included to avoid restocking fees.

3

Ship It Back

Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a freight pickup for heavy-duty racks.

4

Quality Inspection & Refund

Once our warehouse team inspects the returned gear for quality assurance, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing